None of it announces itself until the day you want to leave. You've got a trip in two weeks, and you'd rather find out now than three hours up the road.
We come to your storage lot — or your driveway, if that's where the rig lives — and go through it before you hitch up.
Two reasons people call
“Go over the whole thing before our trip.” A full pre-trip check, so you leave knowing what works.
“There are one or two things I know about.” Something didn't work last time out and you'd rather deal with it here than at a campsite.
Either is a normal service call. Tell us which one you are.
If your rig is in a storage lot
Storage facilities don't let contractors in on their own — that's their policy and it's a sensible one. You'll need to be there to gate us in.
So this one's a scheduling conversation rather than a “come whenever.” Call with a couple of times that work, and we'll pick one. Jobs start at 10am, and we leave an hour between calls, so there's room to do it properly rather than at a run.
The pre-trip check
Here's what actually gets looked at. Not a form — this is the sequence.
Power and road
- Battery condition
- Converter output — should read 13.7 VDC
- Tire age
- Lights on the motorhome, or on the tow vehicle if it's there
- Brake controller, if you're towing
Systems
- Generator run up, if the rig has one
- Air conditioning
- Refrigerator started and listened to — we don't sit for hours waiting on temperature, but we'll know if it isn't running
- Water heater, the same way
- Furnace, in winter
Mechanical and water
- Slides run all the way out and back in
- Leveling system checked through its cycle
- If there's water in the fresh tank: pump, toilet and sinks
The one that ends trips
Dead batteries.
It's the most common thing we find, and it's the one most likely to strand you — a bank that's been sitting at low charge for a season often won't recover, and you find out in the dark at a campsite with no shore power.
A battery check takes minutes. Replacing a bank in Las Vegas before you leave is a different afternoon than replacing one in Utah.
Common questions
Do I have to be there the whole time?
You need to let us in, and most owners stay — it's a good chance to ask about anything you've been wondering about. If you need to leave partway, we'll sort that out on the day.
How long does a full check take?
Longer than a single repair, shorter than a day. We'll give you a realistic window when you call.
What if you find something?
You'll hear about it before anything gets done, with the cost, and nothing proceeds without your say-so. If it's a part we don't carry, we'll tell you what it is and how long it takes to get.
Is it worth it if the rig was fine last trip?
“Fine last trip” and “fine after four months in a Las Vegas storage lot” are different things — sitting is its own kind of wear. If everything checks out, that's a good outcome, not a wasted call.
Can you do this at my house instead?
Yes. A lot of our work is at customers' homes, in driveways and on side lots.