What you'll be asked
Three short steps. Nothing you need to look up in advance — if you don't know something, skip it and we'll sort it out on the phone.
1 · Your rig
Year, make, model and length. If you've had us out before, we'll already have it on file.
2 · What's going on
Describe it in your own words — "blowing warm since Tuesday" is genuinely useful. Add photos. A shot of the unit, the model plate, or the error code saves a trip and often means we arrive with the part already on the truck.
3 · Where it is, and how to reach you
Park name and site number, or a street address. Gate codes and access notes here too — that's the detail that most often costs a visit. Then your name, phone and email.
What happens next
- Your request lands with us immediately and we confirm we've got it.
- We come back with next steps and scheduling — usually same business day.
- You'll know the service call fee and hourly labor before we start, and nothing gets done without your approval. See our service policies.
Hours & coverage
Weekdays 9am–5pm, by appointment. Text anytime — including evenings and weekends if you're stuck.
We cover Las Vegas, Summerlin, Henderson, North Las Vegas and Boulder City — at your RV park, your storage facility, or your own driveway. See the full service area.
Doing warranty work?
Say so in the request and note the brand — manufacturer, appliance or extended. We handle the paperwork on most major brands. How warranty jobs work.
Ready when you are
Two minutes, and you can add photos from your phone.